Our Care
We believe that hospice care should be available to anyone who needs it during the final year of life, helping people make the most of every moment, which means different things to different people.
People with life limiting conditions such as cancer, multiple sclerosis, lung failure, motor neurone disease or dementia can benefit from palliative care. We care for the whole person - not just their physical needs but also their emotional, spiritual, and social needs.
Whilst hospice care is primarily focused on the person on their final journey, services are also available for their whānau both before and after their loved one has died.
Care can be provided in patients' homes or in a place of their choice, throughout the Eastern Bay of Plenty - in consultation with their doctor. We cover a large area from Matata to Ruatoki to Te Kaha.
Hospice EBOP is a registered charity and all our services are free to our community. Most of our funding is provided by Te Whatu Ora, however, the support of our community is essential to fund the services that help provide the dignity we all want for ourselves when time is limited. This extra money is achieved through grants, fundraising events, sponsorships, our local Hospice shops and through generous donations and bequests.
Our Services
Our palliative care service is provided for free, in the patients’ home or any place of their choosing.
This includes:
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24/7 nursing phone support and advice
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Coordination of care in collaboration with GP's and other healthcare providers
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Coordination of home help and personal cares
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Coordination of admission to funded palliative care beds at Golden Pond.
We support the patients' family / Whanāu with support visits for social work assistance and counseling, grief and bereavement counselling and a grief support group who meet fortnightly at our Goulstone Road site.
Referrals
A referral to our service is usually made by a GP.
If you feel you or a family member requires Hospice services, have a chat with your GP who can assess if Hospice care is the right service for you at this time.
Our services are delivered by a highly trained team of clinical nurses who are supported by an administration team based at our offices at 39 Goulstone Rd, Whakatane.
We offer a variety of services to ensure that our patients and their family / whanāu feel fully supported while they are in the care of Hospice EBOP.
Equipment Loan
We have limited equipment, that our patient's can borrow.
This includes
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hospital beds,
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chairs,
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walkers and
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wheelchairs
as well as other items that can help make life easier for our patients and their carers. This is delivered by our Hospice Delivery van to the patients home.
Volunteer Run Services
Respite Care - we have volunteers who can assist and support patients and their family/whānau with respite care.
Life Biography Service - volunteers who are skilled at listening and writing offer our Life biography service where the patients life story is made into a book for their family/whanau to treasure.
'Time Out' Sessions - we have a Weekly ‘Time Out’ for patients to enjoy morning tea with other patients and volunteers at the Hospice office, please contact us about the date and times we are running this session.
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